Whether an organization is putting a new CMMS system into place or has been utilizing a tool for years, training should be a considered a critical component to successful usage. Training is necessary to keep up with new features in the software, enhance the skillsets of employees, and improve efficiency. Training sessions should be held for each person in an organization who will be using a CMMS on a day-to-day basis including technicians, maintenance supervisors, and administrators.
A recent article in Reliable Plant Magazine reinforces this concept by adding the following advice “Keep in mind that training is an ongoing process throughout the lifetime of the CMMS. Send your maintenance team to refresher webinars and knowledge-transfer workshops to help reinforce best practices. During training workshops, attendees may become aware of certain modules and features that could be deployed in their organizations to make their workflow more efficient.”